Returns and Refund
The returns policy in accordance with the terms and conditions document is as follows.

1) The customer shall have the right to return the item purchased. However contact with RBS Spares must be made prior to the refusal of the item.

2) The item shall be returned at the customers expense.

3) Any postal or transfer loss upon a return shall at the customers liability. We therefore recommend some form of insurance.

4) The items must be returned within one working week of purchase.

5) The items must be well packed against damage.

6) All items must be in reasonable condition. Any item found to have been mis-used, damaged, or showing fitting damage or welds will not be accepted.

7) In the case of a return RBS Spares will refund the price paid excluding any carriage or extra money transfer cost.

8) RBS Spares reserve the right to repay the monies owed by cash, cheque or money transfer. Which ever is thought best for the circumstance.

9) Any person trying to purchase from outside the United Kingdom will have the monies returned minus a small handling charge.
 
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